Privacy Policy

Albion Journeys Privacy Policy

Last Updated: 5th May 2026

1. Who We Are

Albion Journeys (“Albion”, “we”, “us”, or “our”) is a United States-based travel company that designs and sells escorted tours to the United Kingdom and Ireland.

We work with trusted partners to promote and deliver our tours, including:

Cultural and membership organisations (such as the **National Trust for Historic Preservation and the **Royal Oak Foundation)
Destination management companies (DMCs) (such as **Just Go Holidays)
Hotels, transport providers, and local guides

Contact us:

Email: queries@albionjourneys.com
Phone: 1-866-834-8358
Address: 27 North Chestnut Street, New Paltz, NY 12561, USA

2. Scope of This Policy

This Privacy Policy explains how we collect, use, and share personal information when you:

Visit our website
Make an enquiry or booking
Interact with us directly or via one of our partners
Receive marketing communications

3. What Information We Collect

A. Information you provide directly

Name, email address, phone number, postal address
Date of birth
Passport details (where required for travel)
Payment information (processed via secure third-party providers)
Travel preferences, accessibility or dietary requirements
Account login details (if applicable)

B. Information we receive from partners

We may receive personal information about you from trusted third-party partners who promote or offer our tours, including organisations such as the National Trust for Historic Preservation and the Royal Oak Foundation.

This may include:

Name and contact details
Enquiry or booking information
Membership or affiliation indicators (where relevant to the partnership)

C. Information collected automatically

IP address and device information
Website usage and browsing behaviour
Approximate location (based on IP)
Cookies and tracking technologies

4. How We Use Your Information

We use your personal information to:

Process and manage bookings
Arrange and deliver your travel experience
Communicate with you about your trip
Provide customer support
Send marketing communications (where permitted)
Improve our services, website, and marketing
Prevent fraud and ensure security
Comply with legal obligations

5. How We Share Your Information

We share your personal information only as necessary to operate our business and deliver your travel experience.

A. Travel fulfilment partners (DMCs and suppliers)

To operate your trip, we share relevant personal information with travel providers, including:

Destination management companies (such as Just Go Holidays)
Hotels and accommodation providers
Transport providers (coach, rail, cruise, etc.)
Tour guides and local experience providers

These partners use your data only to deliver your travel services.

B. Partner organisations (co-branded and referral partners)

Where you engage with Albion through a partner organisation (such as the National Trust for Historic Preservation or Royal Oak Foundation), we may:

Receive your information from that partner
Share relevant booking or participation information back with that partner

This may be for purposes such as:

Administering tours
Customer support
Reporting on participation
Improving future offerings

Each organisation will handle your personal information in accordance with its own privacy policy.

C. Service providers

We share data with companies that support our operations, including:

Payment processors
Website hosting and IT providers
Email and marketing platforms
Analytics providers

D. Advertising and analytics partners

We may share limited data (such as cookies or device identifiers) for:

Website analytics
Targeted advertising
This may be considered “sharing” under certain US state privacy laws.
You can opt out (see Section 9).

E. Legal and business purposes

We may disclose personal information:

To comply with legal obligations
To protect our rights, customers, or business
In connection with a merger, sale, or restructuring

6. International Data Transfers

Your personal information may be transferred to and processed in countries outside the United States, including:

The United Kingdom and Ireland, where your travel services are delivered
Other destinations included in your itinerary

We use trusted partners and appropriate safeguards to protect your information.

7. How Long We Keep Your Information

We retain personal information only as long as necessary to:

Fulfil your booking and travel services
Meet legal, tax, and accounting obligations
Resolve disputes and enforce agreements

When no longer needed, we securely delete or anonymise your data.

8. How We Protect Your Information

We use appropriate technical and organisational safeguards, including:

Secure systems and encryption where appropriate
Access controls
Trusted third-party providers

No system is completely secure, but we take reasonable steps to protect your information.

9. Your Privacy Rights (US Residents)

Depending on your state of residence (including California, Virginia, Colorado and others), you may have rights to:

Access your personal information
Request deletion of your data
Correct inaccurate data
Receive a copy of your data
Opt out of:
Targeted advertising
Sale or sharing of personal data

How to exercise your rights

You can submit a request by:

Email: queries@albionjourneys.com

Phone: 1-866-834-8358

We will respond in accordance with applicable law.

We also recognise Global Privacy Control (GPC) signals where required.

10. Marketing Communications

You may receive marketing communications if you:

Opt in, or
Interact with us or our partners in a way that permits marketing under applicable law

Where tours are promoted in partnership with organisations such as the National Trust for Historic Preservation or Royal Oak Foundation:

Albion may send you communications about relevant tours
The partner organisation may also communicate with you separately under its own privacy policy

You can unsubscribe from Albion marketing at any time using the link in our emails or by contacting us.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Operate our website
Analyse user behaviour
Deliver relevant advertising

You can manage cookies via:

Your browser settings
Our cookie banner
Industry opt-out tools

12. Children’s Privacy

Our services are not directed to individuals under 18.
We do not knowingly collect personal information from children.

13. Updates to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised date.

14. Contact Us

If you have questions about this Privacy Policy or your personal information:

Albion Journeys
27 North Chestnut Street
New Paltz, NY 12561, USA

Email: queries@albionjourneys.com
Phone: 1-866-834-8358